Telephone: +44 (0)1329 820500
Fax: +44 (0)1329 820509
E-mail: sales@challenger-lighting.com

European Lighting Services

Lighting Design, Maintenance & Installation
Energy Saving Surveys & Initiatives
Electrical & Lighting Upgrades (Internal & External)
Signage Upgrade & Maintenance (Internal & External)
Gobo Projector Upgrade & Maintenance
Door Furniture Maintenance
Display & Fixture Maintenance
Emergency Lighting Testing
Emergency Lighting Upgrades
Emergency Signage Upgrades
P.A.T. Testing
Air Conditioning Basic Maintenance
High Level Cleaning (Periodic)
Floor Maintenance (Periodic)
Internal/External Decoration (Minor)

Providing a scheduled service in line with customer demands.

Austria
Belgium
Czech Republic
Denmark
France
Germany
Holland
Ireland
Italy
Norway
Portugal
Slovakia
Spain
Switzerland
Sweden
The Canaries
U.K.

Guarantees

12 - 60 months on components
6 - 60 months on lamps (type dependant excluding tungsten)

Supported by the "Challenger System" developed over the past 5 years (implemented October 2005) for transparency.

Service Options

On demand relamping and service
Planned maintenance with lamp guarantees
Scheduled visits replacing failed/failing lamps and gear. Total relamps as and when necessary by type by area.

Due to centre security/access, callouts should be restricted to health and safety issues.

Emergency Lighting - Tested in Line with Current Legislation

For failures, the option of new fittings or replacement of batteries is at the discretion of the client.

However, Challenger advocate new luminaires with the advantages of a 4 year guarantee. Graphics are updated when required.

Portable Appliance Testing

P.A.T. including bar coding. Faulty appliances repaired or replaced.

P.A.T. is carried out on an annual basis, tied in with lighting maintenance.

Small Appliances (Including Floor Maintenance Equipment)

Challenger will undertake regular servicing of the same during re-lamping service calls if requested.

Store Closures

It is Challenger's policy to encourage customers to salvage useful luminaires when relocating for circulation within the estate, undertaking the project in its entirety or restrict activities to "lighting only". The benefits far outweigh the costs.

All Options

Scene setting and direction of luminaires are highly relevant in our operation ensuring light is projected to achieve maximum effect and to fulfil the original aims of the lighting scheme. Instruction data is prepared to ensure Challenger/client ambitions are attained/maintained.

Colour temperatures of lamps are at the customer's discretion - our responsibility is to ensure areas are not mixed. Emergency units are inspected and timers are checked for accuracy and function. All defective lamps and gear are removed from site and disposed of in line with current guidelines and legislation.

Challenger install long life high performance branded lamps thus enabling significant guarantees to be implemented (subject to luminaires being approved by an E.U. authority and are of the correct voltage). Only when new technology is proven, is it introduced to the stock profile.

Failed and lamps approaching the end of life are replaced avoiding callouts and maintaining energy efficiency.

High level cleaning including reflectors and protective glass lenses is a further service offered by Challenger to ensure the optimum performance of luminaires is achieved. Repairs to luminaires are frequently carried out with minimum expense, in comparison to new fittings - if not immediately, on site replacement is within 14 days. All repaired luminaires are guaranteed for 3 years.

Due to close relationship with our partners, the optimum service can be achieved.