On Site Support

Scene setting and direction of luminaires are highly relevant in our operation ensuring light is projected to achieve maximum effect and to fulfil the original aims of the lighting scheme. Instruction data is prepared to ensure Challenger/client ambitions are attained/maintained.

Challenger install long life high performance branded lamps thus enabling significant guarantees to be implemented (subject to luminaires being approved by an E.U. authority and are of the correct voltage).

Failed and lamps approaching the end of life are replaced avoiding callouts and maintaining energy efficiency.

Colour temperatures of lamps are at the customer's discretion - our responsibility is to ensure areas are not mixed. Emergency units are inspected and timers are checked for accuracy and function. All defective lamps and gear are removed from site and disposed of in line with current guidelines and legislation.

High level cleaning including louvres, reflectors and protective glass lens' is a further service offered by Challenger to ensure the optimum performance of luminaires is achieved. Repairs to luminaires are frequently carried out with minimum expense, in comparison to new fittings - if not immediately, on site replacement is within 14 days. All repaired luminaires are guaranteed for 3 years.

Due to close relationship with:

Lamp Manufacturers

Component Manufacturers

Luminaire Manufacturers

the optimum service can be achieved.