- Telephone: +44 (0)1329 820500
- Fax: +44 (0)1329 820509
- E-mail: sales@challenger-lighting.com
Systems with Commitment
Administration
Detailed site surveys are compiled to ensure both Challenger and the clients are up to date with specific installations in both layout and content, which then enables lamp and product guarantees to be effected and lighting levels maintained. Information is updated during each site visit on bespoke software and is available for clients to view via the Challenger website with dedicated access codes.
Energy saving reports are available detailing capital expenditure, installation costs and payback periods - with reductions in maintenance costs etc. to enable the client to make a sound and qualified judgement. To view an example, click here.
The opportunity to recommend solutions for greater efficiency or enhancement of lighting schemes is never missed as reports are automatically instigated following each site visit.
Communications
Information is transmitted to engineers via PDA and back to our administration system at Head Office by all engineers, from site. All customers enjoy a dedicated website clearly identifying visit dates, works carried out, outstanding issues, invoice by store, lamp consumption against surveys plus future planned return to site and scheduled dates/information. Dedicated helpdesk lines are available. To view the complexity of our standard systems please click here then click login.
Commitment
All engineers are salaried with profit related bonus schemes in place; we do not subcontract our operations. Challenger's survival is dependant on solid customer relations, with our dedication in reducing costs. Ensuring "a bright future" for both parties is paramount.
Approvals, Certification & Awards:
Group Companies:
