Our contract with this leading high street clothing retailer began in 2000 when we were asked to provide a 5 year lighting solution for their 250 sites nationwide. The client was unhappy with paying one-off callout fees for visits that involved changing small numbers of lamps and gear, so following a series of in-depth surveys, we advised a nationwide relamp and redirection exercise to resort lighting levels and make the most of the existing infrastructure.
In the years following the successful relamp, we provided scheduled maintenance and on demand callouts to maintain their lighting systems and to continue to showcase their merchandise ‘in the best possible light’.
We have a nationwide account for one of the largest high street banking groups. This contract sees us integrate their on-line system of reporting failures with our own internal call out and scheduling system meaning we respond to failed luminaires as quickly as possible.
Along with this we have several sites which have the new on-line monitoring system carrying out emergency lighting tests and reporting any failures directly to Challenger so if there any failures we can create a site visit request before the branch manager even knows of the failure. The aim is to role this system out across all branches which will stop the need for engineers attending site to do emergency lighting tests saving the company tens of thousands of pounds.
We have considerable experiance upgrading and maintaining lighting for industrial plants, not only increasing lighting levels to current standards but also reducing energy and maintenance.
In this example, lighting levels were dramatically increased by 40% and energy consumption dropped by just under 1 million kWh making the install payback in under 18 months. We also carry out a site visit every 6 months to check on light levels and failures, this is all part of the Challenger offering and is covered free of charge.
Here are some examples of how our lighting installation and maintenance programs improve the lighting for our clients.